CHO
iCE(Online G2C Services)
Project Details:
The CHhattisgarh Online information system for Citizen Empowerment (CHOiCE) is a revolutionary approach to citizen services and provides one stop solution for anywhere-anytime based government. Presently more than 30 G2C and numerous G2B secured services for all the requirements of citizen are being provided. CHOiCE project works on Public Private Partnership model with the help of private persons appointed as CHOiCE agents. The project has been successfully rolled out in the city of Raipur and very soon it will be rolled out in the remaining parts of the State.
Milestones:
The application software has been developed on Linux and other Open Source technologies. It is perhaps the biggest Open Source eGovernance project in the country
Digital workflow of documents from one office to another.
The project is first of the sort in the country to use three level security which includes bio-metric authentications and digital signatures
For the first time in the country, Private Citizens (CHOiCE Agents) have been notified as Public Servants under IT Act thereby enabling them to process government documents
Robust Application Software which has been tested for 3000 concurrent users
The project is IT Act 2000 compliant and provides legal validity to its electronic transactions.
More than 35,000 certificates already issued
Impact:
Availability of 24x7 online Government Services
Created employment opportunities for the citizens of Chhattisgarh State.
Improved the efficiency and efficacy of Government Officers
Capturing of data at CHOiCE Centres has enabled departments to allocate more time for efficient Service Delivery.
Drastically reduced the application processing time from days to minutes
Curtailed the waiting time for certain documents from 15-20 days to just 1-2 days
Instant MIS reports for planning, budgeting, monitoring & evaluation
Instant identification of delay points has enabled prompt administrative action
Definite reduction in corruption
Increase in transparency and accountability of the government
Current Status:
The project was initiated in 2003 in the city of Raipur, the capital of Chhattisgarh and has been successfully rolled out in the remaining parts of the State, viz Rajnandgaon ,Durg ,Bilaspur, Sarguja, Jagdalpur in the year 2008.
Approximately 2, 50,000 Transaction has taken place.
CHOiCE rollout in 12 districts has been initiated.
For more details view http://www.choice.gov.in/